Accompanying measures

Accompanying measures

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Accompanying measures

The right to information :
The Tanger Med Port Passengers has a set of information tools set up with a single objective; keep the passenger informed in real time of any novelty that might be of interest to his journey.

 

  • My trip :
    This service allows passengers to follow in real time, the evolution of their travels from registration to boarding. Simply access the current website to communicate the number of your boarding pass for detailed information such as the timeout, platform changes ... etc. 
    The service is free and valid only for crossings from Tanger Med to the port of Algeciras.
    See more
  • Alertes SMS :
    The SMS alert service is accessible from this website. This is a free information tool allowing the passengers, on returning phase, to stay informed on the status of crossings through receiving personalized SMS notifications. To register, please follow this link
  • Tanger Med Radio :
    The main role of Tanger Med Radio is to inform passengers about the status of departures / arrivals of ships and any urgent information likely to be of interest to passengers. The radio is listenable in all the port areas, on a local frequency of 100.0 MHz and on the web site in streaming with a varied and entertaining content. We recommend our passengers to listen to it once they arrive at the port to stay informed on the status of the crossings.

The assistance :
In case of cancellation of a scheduled departure to the port of Algeciras for technical, meteorological and other reasons, Tanger Med assists passengers to ensure boarding vessels belonging to other maritime companies. This device is deployed after 02 hours of waiting compared to the scheduled departure time and appearing on the boarding pass.