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Useful information
Travel documents
Passport A passport is a travel document issued by your national government.
In some countries, your passport must still be valid between three and 6 months after your date of entry into or exit from the country (check with the consulate of your destination country).
Identity Card Verification of your identity is mandatory.
You must present one of the following valid documents:
- National identity card (CIN).
- Residence permit or Passport.
Boarding pass This document is handed out at maritime companies' counters at the port when the reservation is confirmed.
It indicates the passenger's boarding time and quay.
Formalities
| Destinations | Pedestrian passengers and passengers by cars |
|---|---|
| Algeciras | 02 HOURS BEFORE DEPARTURE |
| Motril / Barcelona / Sète / Marseille / Genova | 05 HOURS BEFORE DEPARTURE |
Cross-border formalities:
For passengers arriving by sea, the police are on board to ensure smooth disembarkation. For security reasons at border crossings, all passengers must present themselves personally to the officials in charge of cross-border control, and no travel document can be processed without the effective presence of its holder. Passengers must:
- Check the validity of their passport and other documents before setting out on their journey.
- Go to the police officer on board to stamp the passport.
Practical advice:
- The electronic national identity card (CNIE) is compulsory for those aged 18 and over, and optional for those aged between 12 and 18, in order to prove Moroccan nationality.
- Present yourself to the police officer on board to stamp the passport, to avoid waiting on arrival in the Kingdom.
- If traveling with a third party, minors must have parental authorization, in addition to valid personal travel documents.
- List of countries whose nationals are exempt from the Moroccan entry visa requirement
Whether you are a Moroccan living abroad, a Moroccan resident or a foreigner visiting Morocco, please consult the Customs and Indirect Taxation Administration website for more information about your stay in Morocco www.douane.gov.ma
Informations
THE RIGHT TO INFORMATION
Tanger Med Passengers Port has a wide range of information tools set up with a single objective in mind: to keep passengers informed in real time of any news likely to be of interest to their journey.
MY TRIP
This service enables passengers to follow the progress of their trip in real time, from check-in to boarding. Simply access the website and enter your boarding pass number to obtain detailed information such as waiting times, quay changes, etc.
SMS ALERTS
The SMS alert service is a free information service enabling passengers to stay informed about the status of their crossings by receiving personalized SMS notifications.
ASSISTANCE
In the event of cancellation of a scheduled departure to the Port of Algeciras for technical, meteorological or other reasons, Tanger Med assists its passengers to board ferries belonging to other maritime companies. This arrangement is deployed after 02 hours of waiting in relation to the scheduled departure time shown on the boarding card.
Radio tanger med
Operating on the FM 100.0 band, Radio Tanger Med is the 1st port radio station for Moroccans worldwide in the Mediterranean basin.
The station aims to provide passengers with practical information to accompany them during their passage through Tanger Med Port.
Social networks
Stay connected with Tanger Med Passengers by following us on our social networks.
